ResMed PAP individuals are experiencing hold-ups syncing information from their tools right into myAir, AirView, and also systems that incorporate with AirView, a problem ResMed credits to an over-the-air firmware upgrade that presented 2 brand-new attributes and also a renovation to the interaction abilities of the AirSense 11.
According to a standing upgrade on the business’s internet site, the upgrade had the unexpected effect of considerably boosting the quantity of information being sent out in between treatment tools and also the ResMed AirView cloud web server, causing backlogged and also postponed information in myAir and also AirView.
” We understand just how vital accessibility to your client’s information is, and also we are functioning all the time to solve the hold-up to make sure that client information can be upgraded in AirView and also systems that incorporate with AirView asap,” reviews the upgrade. “Person treatment information is secure and also still being kept on client’s tools where it can be seen by your clients through the ‘My Rest Sight’ feature on the tool itself. We anticipate the information to be brought back in AirView and also myAir over the following couple of weeks, at which time you will certainly have the ability to assess your client’s treatment and also adherence information, and also your clients will certainly have the ability to return to completely making use of myAir to track their nighttime PAP treatment information.”
ResMed will certainly be releasing updates to cloud-connected AirSense 11 tools with the goal of minimizing the hold-up of treatment information till resolution. ResMed notes in a frequently asked question area that clients do not require to transform tools in the meanwhile.
For medical professionals that require to confirm client conformity before treatment information hold-up resolution, this details can be accessed making use of an SD card for approximately a year of recap usage information, according to the frequently asked question area.
ResMed claims it will certainly remain to give updates with the standing upgrade page, AirView, and also within the myAir application.
